While we primarily operate online and do not have a physical showroom, we do offer a convenient 14-day return policy. This allows you to make a well-informed decision about your purchase and ensures your satisfaction with our furniture.

Certainly! We offer customisation services to meet your specific requirements. Please note that there is a minimum order quantity of 6 chairs for custom orders, and the production lead time typically ranges from 6 to 8 weeks.

At the moment, we exclusively offer shipping to addresses within the UK. However, we are more than happy to accommodate customers who wish to arrange their own shipping and pick up their orders directly from our warehouse.

To initiate a return or exchange, please visit our returns page by following the link provided. Fill out the necessary information, and our dedicated staff will respond to you with further details within 2 working days. We aim to ensure a seamless process for all returns and exchanges.

We regret to inform you that we are currently not able to provide samples of the wood and fabric to customers. However, we are actively working on resuming this service as we prepare and restock on all of our finishes. We appreciate your understanding, and we'll be sure to notify you as soon as this service becomes available again.

Certainly! All of our furniture is manufactured in small batches by highly skilled professionals. By adopting this approach, we maintain the quality and value of our products, as we refrain from mass production. We primarily use sustainable Beechwood, unless otherwise specified in the product specifications. It's worth noting that all of the wood we use is SFC certified, ensuring its sustainability and aligning with our commitment to consistently offering exceptional products.